Refund Return & Cancellations

*OrganixGlo Beauty Care Pvt Ltd - Return Policy*

*Last Updated: 22/02/2024*

Thank you for choosing OrganixGlo Beauty Care Pvt Ltd. Our Return Policy for Skin Care, Hair Care, and Body Care products is designed to ensure a satisfactory experience for our valued customers.

1. *No Returns*
Due to the personal nature of our Skin Care, Hair Care, and Body Care products, we do not accept returns. All sales are considered final. We encourage customers to carefully review product details, ingredients, and usage instructions before making a purchase.

2. *Damaged or Defective Products*
In the unlikely event that you receive a damaged or defective product, we apologize for any inconvenience. Please contact our Customer Service team at organixglocare@gmail.com within 7 days of receiving the order. Provide detailed information about the issue and, if possible, attach clear photos of the damaged or defective item. Our team will assess the situation promptly and provide appropriate assistance, which may include a replacement or a refund.

3. *Refunds*
Refunds are issued only in cases where we determine that a product is genuinely damaged or defective. Once the return is approved, refunds will be processed within 10 business days. The refund will be issued to the original payment method used for the purchase.

4. *Cancellations*
Once an order is placed, it cannot be cancelled or modified. Please review your order carefully before completing the purchase. If you have any concerns, reach out to our Customer Service team before placing the order.

5. *Product Availability*
In the event that a product becomes unavailable after you have placed an order, we will promptly notify you. We will issue a refund for the unavailable product, and the rest of your order will be shipped as scheduled.

6. *Contact Information*
If you have any questions or concerns regarding our Return Policy, please do not hesitate to contact our Customer Service team at organixglocare@gmail.com. We are here to assist you and ensure your satisfaction with our products.

OrganixGlo Beauty Care Pvt Ltd
BH 30 Pallav Puram Phase 1
Roorkee Road, Meerut,
Uttar Pradesh, India 250110